Terms

These Terms explain how Magic Mango works, what is expected of players, and the rules that apply when you use our site. They cover your account, gameplay, deposits, withdrawals, bonuses, data handling, and responsible gambling tools. Please read them carefully before you start playing.

Responsible Gambling

Gambling should always be a form of entertainment, not a way to earn money or solve financial problems. If you feel that gambling is no longer fun or is affecting your life, it may be time to take action.

Magic Mango offers several tools to help you stay in control:

- Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit. - Loss limits: Restrict the amount you can lose over a set period. - Session time limits: Decide how long you can play in one session. - Reality checks: Receive pop-up reminders showing how long you’ve been playing. - Cooling-off periods: Take a break for 24 hours, 7 days, or 30 days. - Self-exclusion: Temporarily or permanently close your account.

You can set or adjust these tools in your account settings. Any reduction in limits takes effect immediately. If you request an increase, it will only apply after a 24-hour waiting period.

Signs that gambling may be becoming a problem include chasing losses, lying about how much you spend, borrowing money to gamble, or feeling stressed when not playing. These are real concerns, not personal failings.

If you need support, free and confidential help is available through independent organisations such as GamCare, BeGambleAware, and Gamblers Anonymous. Many regions also operate national self-exclusion registers. Adding your name prevents you from accessing most licensed gambling sites for a chosen period.

Accounts are strictly for adults aged 18 and over. We verify age during registration and may request documents at any time. If you share a device with minors, consider using parental control software like Net Nanny or K9 Web Protection to block access.

Account and Gameplay Rules

Only one account per person is allowed. You must be at least 18 years old and not located in a jurisdiction where online gambling is prohibited.

When you sign up, you’ll need to provide accurate personal details. Before your first withdrawal, we require identity and address verification (known as KYC). This protects both you and us from fraud and money laundering.

Deposits are usually processed instantly. Withdrawals may take 1-5 business days, depending on the method used. All withdrawals are subject to verification checks.

Bonuses come with specific terms. Most include wagering requirements. You must bet the bonus amount a certain number of times before withdrawing winnings. Only some games contribute to these requirements. Bonuses expire if not used within the stated period, and there’s often a cap on how much you can win from them. Attempting to abuse bonus terms, such as creating multiple accounts or placing hedge bets, will result in the offer being voided and possible account closure.

Inactive accounts (no login for 12 months) may incur a monthly dormancy fee, provided we’ve given you at least 30 days’ notice.

Fair play is required at all times. Using bots, scripts, or other automated tools is forbidden. Collusion between players, fraudulent payment disputes (chargebacks), or any attempt to manipulate game outcomes will lead to account suspension and loss of funds.

If you have a complaint, contact our support team first. If the issue isn’t resolved within 10 days, you may escalate it to the relevant licensing authority.

We may update these Terms occasionally. Significant changes will be communicated via email or a notice on the site at least 30 days in advance. Continued use of the site means you accept the updated terms.

Privacy and Data Handling

We collect several types of data:

- Identity and contact details (name, email, phone, address) for account management and legal compliance. - Payment information to process deposits and withdrawals securely. - Technical and usage data (IP address, device type, pages visited) to improve site performance and detect fraud.

We process this data because it’s necessary to run your account, meet legal obligations, prevent crime, and, where appropriate, based on your consent.

Your data is shared only with trusted third parties: payment processors, identity verification services, and regulators when required by law. We do not sell your information to advertisers or data brokers.

Records are kept for as long as needed, usually five to seven years, to comply with anti-money laundering and licensing rules.

You have rights over your data. You can request a copy, ask for corrections, request deletion (where legally permitted), obtain your data in a portable format, or object to certain processing. To exercise these rights, contact our data protection team through the support channel.

Our site uses cookies. Essential cookies keep your session secure and cannot be disabled. Analytics cookies help us understand site traffic. Marketing cookies, if enabled, allow personalised ads. You can manage preferences via the cookie banner or your browser settings.

All data sent between your device and our servers is encrypted. Access to personal information is restricted to staff who need it for their role.

If you have questions about how your data is handled, reach out through our official support route.